Terms & Conditions my66 – A Complete Guide to Using the Platform

Welcome to my66, an online casino and Sports Betting platform built specifically for Malaysian users. This Terms & Conditions document constitutes a legally binding agreement between you as the user ("Member") and my66 as the platform operator.

By accessing the my66.life website, registering a new account, making a deposit, playing any game, or using any service provided by my66, you automatically agree to comply with and be bound by all terms, conditions, policies, and guidelines set out here and in my66's other policy documents, including the Privacy Policy and Responsible Gaming policy.

These Terms take effect from the date of your account registration and will continue to apply for as long as your account remains active, or until it is terminated in accordance with the conditions set out in this document. my66 reserves the right to amend these Terms & Conditions at any time, and your continued use of the platform following any amendment constitutes your acceptance of the updated terms.

To register for and use my66's services, you must meet all of the following eligibility criteria without exception:

• At least 18 years old on the date of registration and throughout the entire period of use of the my66 platform.
• Have full legal capacity to enter into a binding agreement under the laws applicable to you.
• Not be a person prohibited by any law, regulation, or court order from participating in online gambling or betting activities.
• Not registering or playing on behalf of another person, or using another person's personal information.
• Never previously had a my66 account closed or suspended due to a terms violation or fraud.

My66 reserves the right to request proof of age and identity at any time. Failure to provide satisfactory documentation upon request may result in account suspension or closure. All winnings obtained by ineligible users, including those who registered with a false age, will not be paid out and will be forfeited.

To gain full access to my66's services, you will need to register a valid user account. During registration, you are required to provide truthful, accurate, and complete information, including your full name, an active Malaysian phone number, and a valid email address.

All my66 members are required to comply with the following account rules:

• One account only: Each individual is permitted to hold only one active my66 account. Registering multiple accounts under different names, phone numbers, or payment methods is strictly prohibited.
• Accurate information: All information provided during registration, and any subsequent updates, must be accurate and current. Providing false information is grounds for immediate account closure.
• Password security: You are solely responsible for keeping your my66 account password confidential. Do not share your password with anyone, and always use a strong combination of characters. my66 will not be held responsible for any losses resulting from unauthorised access to your account due to a security lapse on your part.
• Unauthorised access notification: If you suspect that your my66 account has been accessed without your authorisation, contact our support team at support@my66.life immediately.

My66 reserves the right to request additional identity verification before approving a first withdrawal, or if any suspicious activity is detected on your account. This verification process may require you to submit a copy of a valid government-issued identification document.

My66 offers a variety of convenient and secure deposit methods for Malaysian users. All transactions are conducted in Malaysian Ringgit (RM), and my66 does not charge any transaction fees for deposits.

All deposits made into a my66 account are strictly for entertainment purposes within the my66 platform. Deposited funds may not be transferred directly to a third-party account without first going through the gaming process. my66 does not accept cash deposits, cheques, or international wire transfers.

My66 is committed to processing all legitimate withdrawal requests promptly and efficiently. Withdrawals are processed to the same payment method used for your most recent deposit, or to a method that has been verified on your account.

The terms and conditions for withdrawals are as follows:

• Minimum withdrawal: RM50 per withdrawal request.
• Processing time: 15 minutes to 24 hours depending on the amount and verification requirements.
• Daily withdrawal limit: RM50,000 for standard accounts. Higher limits are available for VIP members.
• Identity verification: Your first withdrawal may require identity verification to ensure the security of your account.
• Bonus wagering requirements: Winnings obtained using bonus funds are subject to wagering requirements that must be fulfilled before a withdrawal can be approved.

My66 reserves the right to delay or withhold any withdrawal while an investigation is in progress, where there are reasonable grounds to question the validity of winnings, where identity verification remains incomplete, or where activity is found to be in breach of the terms of use. We are committed to resolving all investigations within a reasonable timeframe and will keep the member informed of their case progress.

My66 offers a wide range of bonuses and promotions for both new and existing members. All bonuses are subject to specific terms and conditions stated in each promotional offer. The general conditions applicable to all my66 bonuses are as follows:

• Each bonus may only be claimed once per member, unless stated otherwise in the relevant promotion.
• Wagering requirements must be met in full before any withdrawal of bonus funds or winnings derived from them is permitted.
• Bonus funds may not be transferred to other players or converted directly to cash without first fulfilling the applicable wagering requirements.
• My66 reserves the right to void any bonus suspected of being obtained through dishonest means, including registering multiple accounts for the purpose of claiming bonuses repeatedly.
• All promotions have an expiry date. Any bonus left unused after the expiry date will automatically be forfeited.
• My66 reserves the right to modify, suspend, or terminate any promotion at any time without prior notice.

All games offered at my66 — including jackpot slots, blackjack, poker, lottery, cricket betting, e-sports, and other games — are subject to their individual game rules as set by the respective game providers, as well as my66's supplementary rules.

The general principles that apply to all games on my66 are:

• Final results: Game results recorded by the my66 system are final and binding. In the event of any discrepancy between what is displayed on a player's screen and the server records, the server records shall prevail.
• Technical disruption: my66 is not liable for any losses caused by internet connectivity issues on the player's end. Should a technical disruption occur on my66's end during active gameplay, we will take fair and reasonable steps to resolve the situation.
• Minimum and maximum bet limits: Each game has its own set minimum and maximum bet limits. Please check the individual game information for the applicable limits.
• RNG and fairness: All chance-based games use an independently audited RNG system. Every outcome is completely random and free from any form of manipulation.

My66 has a zero-tolerance policy towards any form of fraud, manipulation, or platform abuse. The following activities are strictly prohibited and may result in immediate account closure and forfeiture of all funds in the account:

• Registering more than one my66 account to claim bonuses repeatedly or for any other purpose.
• Using automated software (bots), scripts, robots, or any computer-assisted tools to play or make in-game decisions.
• Colluding with other players to manipulate game outcomes, particularly in games that involve player interaction such as poker.
• Exploiting any bugs or technical vulnerabilities within the my66 system. If you discover a bug, you are required to report it to our technical team rather than exploit it.
• Any attempt at money laundering or using the my66 platform for unlawful financial transactions.
• Providing false information or impersonating another person during registration or in any dealings with my66.
• Threatening, harassing, or being abusive towards support staff or other players.

My66 uses advanced monitoring technology to detect suspicious gameplay patterns and fraudulent activity. All suspected cases will be thoroughly investigated before any action is taken. Members suspected of breaching these terms may have their accounts suspended while the investigation is ongoing.

My66 believes that online gambling and betting should remain an enjoyable source of entertainment, not a problem or a financial burden. We are committed to providing a safe and responsible gaming environment for all members.

Responsible gaming tools available to all my66 members:

• Daily/weekly/monthly deposit limits: Set a limit on how much MYR you can deposit within a given period. This limit takes effect immediately once it is set.
• Loss limit: Set a maximum limit on the amount you are willing to lose within a given period. Once the limit is reached, you will not be able to place new bets until the period resets.
• Temporary break: Take a break from playing for 24 hours, 7 days, or 30 days with just one click. During the cooling-off period, you will not be able to access any gaming or betting features.
• Self-exclusion: If you feel that gambling is beginning to affect your life, you may apply for a permanent self-exclusion from the my66 platform.

If you or someone you know is struggling with a gambling problem, please seek help immediately. For more information and guidance, visit the Responsible Gaming or contact our support team at support@my66.life.

A my66 account may be closed or suspended under the following circumstances:

• At the member's request: You may apply to close your account at any time by contacting my66 support. Any valid remaining balance will be processed for withdrawal once all applicable conditions have been met.
• Terms violation: my66 reserves the right to close an account without prior notice if a serious breach of the terms of use is established, such as fraud, the use of multiple accounts, or any illegal activity.
• Self-exclusion request: Accounts will be closed for the duration requested by the member under the responsible gaming programme.
• Inactivity: Accounts that have been inactive for more than 12 consecutive months may be subject to an inactivity management fee, which will be specified in a notice sent to the member concerned.

Upon account closure, my66 will take reasonable steps to ensure that any remaining funds are returned to the member via the original payment method, subject to verification requirements and compliance with anti-money laundering policies.

My66 takes the responsibility of protecting members' personal data extremely seriously. All information collected during registration and throughout the use of the platform — including name, phone number, email address, payment information, and gaming activity data — is handled in accordance with my66's comprehensive Privacy Policy.

The core principles governing data handling at my66 are:

• Your personal data is used solely for the purposes of managing your account, processing transactions, providing customer support, and improving my66's services.
• Your information will not be sold, rented, or shared with any third party for marketing purposes without your consent.
• All data is stored using 256-bit SSL encryption and the latest technical security measures.
• You have the right to request access to your personal data held by my66, or to apply for the correction or deletion of that data, subject to applicable legal requirements.

For full details on how my66 collects, uses, and protects your personal data, please read our Privacy Policy our complete

My66 reserves the right to amend, modify, or update these Terms & Conditions at any time without prior notice. When material changes are made, my66 will endeavour to notify members via their registered email or an in-platform notification at least 7 days before the changes take effect, except in cases where immediate changes are required for security or legal reasons.

Your continued use of the my66 platform after any amendments to the Terms & Conditions take effect constitutes your acceptance of the updated terms. It is your responsibility to review this page periodically to stay informed of any changes.

My66's liability is limited to the amount of funds held in your account at the time the claim is made. my66 is not responsible for any indirect losses, loss of opportunity, or consequential damages arising from the use of, or inability to use, the platform. This includes, but is not limited to, damages caused by service disruptions, technical errors, or unauthorized access to your account resulting from negligence on your own part.